Privacy Policy

PRIVACY POLICY

This Privacy Policy (“Policy”) applies to you (“User”, “you” or “your”) as a User of the website located at www.kynderway.com (the “Website” or “Site”), our Mobile Application (“Mobile Application”) and any of our related products or services, together (the “Platform”).

By using the Platform you agree to the use of your information in accordance with this Policy and all other policies on our Platform and agree to be bound by the User Agreement as displayed anywhere on the Platform.

We are committed to protecting the privacy of all Users of our Platform. This privacy policy explains our information collection and disclosure practices and goes into detail about who we are, what information we might collect about you, how we might use, store and share that information and finally details your rights and choices in relation to that personal information.

Any capitalised words not defined herein shall have the meaning given to them in the User Agreement.

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1. SCOPE

This policy covers the service offered on the Platform (the “Service”) and the personal information we collect as a result of the provision of such Service. This Policy applies only to users (“Users”) of the Site or Mobile Application. It does not extend to any websites that can be accessed from the Platform including, but not limited to, any links we may provide to social media websites.

2. PERSONAL INFORMATION YOU PROVIDE TO US

While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Information”) that can be used to identify You.  The Personal Information we collect includes:

1. Identity Information – Including but not limited to first name, last name, title, phone number including country code, Government Identification document, CV
2. Contact Information – email address, telephone number
3. Usage Information– including some information about how you use our website and services
4. Non-Identifying Information – IP address, Country, City, Geographic Area

At times, we may combine Non-Identifying Information and Personal Information in a manner which enables you to be identified. Where this occurs, we will treat the combined information as Personal Information and afford it strict confidence.

In addition to the above, in posting a job advertisement as either a Private Client or Business Client, you are likely to provide us with additional information in order to make your job advertisement complete and comprehensive. As a Service Provider, your User Profile may also contain information relating to your work history and experience. As any User of the Platform, you will have the opportunity to post a picture and/or video on your User Profile and other Personal Information. The information on your User Profile may be visible to all other Users of the Platform and the general public unless you make use of the “Hide my Profile” feature.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, Your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

“HIDE MY PROFILE”

Users choosing to make use of this privacy feature will have the visibility of their profile removed from search results of any search made by any User of the Platform.

Please note: this privacy feature will be overridden where a Service Provider applies for a job with the feature enabled. Clients are able to see all Service Providers who apply for their job post.

MOBILE APPLICATION ACCESS

While using our Mobile Application, in order to provide certain features of our, we may collect, with your prior permission:

1. Information regarding your location
2. Pictures and other information from your device’s camera and photo library

We use this information to provide features of our Service and to improve and customize our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it be simply stored on your device.

You can enable or disable access to this information at any time, through your Device settings.

IDENTITY VERIFICATION

As part of our User verification process , you will have the option to request a verification check in order to verify that you are the holder of any account you create with us. We will hold any documents you provide to us during the account verification in line with this privacy policy.

3. HOW AND WHY WE USE YOUR PERSONAL INFORMATION

In using our services, you are likely to provide us with some or all of the personal information described above. When making an enquiry using the ‘Contact Us’ form on the website you are likely to provide us with identity information which will be used to respond to you.

Where we have your consent, your job advertisement and/or User Profile may be posted on our social media pages, forums or blogs.

When you request marketing material to be sent to you or provide consent for us to send you marketing material (e.g. by signing up to our newsletter on the website), we will use your identity information in order to process your request.

Other examples of when we use your personal information include:

• Processing or collecting feedback on our services and entering promotions or completing surveys;
• To provide and maintain our Service, including to monitor the usage of our Service;
• To manage Your Account registration as a User of the Service;
• For the performance of a contract including the development, compliance and undertaking of any contract you may make with us through the Service;
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation;
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
• To manage any requests you make to us

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In order to help you protect yourself and your information, we encourage you to provide only the information that is necessary for using our Platform.

4. THIRD PARTIES WHO MAY PROCESS YOUR PERSONAL INFORMATION ON OUR BEHALF

We use the services of third parties in order to help us process your information from time to time. When hosting our Website or when sending you communications such as newsletters, these third parties help us to carry out these functions safely and effectively.

Your personal information is shared with these third parties only when strictly necessary in order to help us deliver our services to you.

We sometimes use cookies and sometimes the third parties we share your personal information with use cookies too. We use only the cookies necessary to run, improve and provide a good service to you. The third parties we use control the cookies they use. You can turn off the settings in your browser that will alter the setting of cookies however this may affect some of the services we provide to you.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

To find out more about cookies in general, you can visit: www.allaboutcookies.org.

You can read more information about some of the specific cookies we use below.

ANALYTICS

We may use third-party service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

ADVERTISING

We may use service providers to show advertisements to you to help support and maintain our Service.

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by using the link in the table above.

PAYMENTS

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Information is governed by their privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

BEHAVIOURAL REMARKETING

The Company uses remarketing services to advertise on third party websites to you after you visit our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Twitter

Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy using the link in the table above.

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy using the link in the table above.

Instagram

Their Privacy Policy can be viewed using the link in the table above.

USAGE, PERFORMANCE AND MISCELLANEOUS

We may use third-party Service Providers to provide better improvement of our Service.

Google Places

Google Places is a service that returns information about places using HTTP requests. It is operated by Google

Google Places service may collect information from You and from Your Device for security purposes.

The information gathered by Google Places is held in accordance with the Privacy Policy of Google. You can visit this using the link in the table above.

5. TRANSFER OF YOUR PERSONAL INFORMATION

Your information, including Personal Information, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer where it occurs.

The Company will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information.

BUSINESS TRANSACTIONS

If the Company is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

LAW ENFORCEMENT

Under certain circumstances, the Company may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

OTHER LEGAL REQUIREMENTS

The Company may disclose your Personal Information in the good faith belief that such action is necessary to:

1. Comply with a legal obligation
2. Protect and defend the rights or property of the Company
3. Prevent or investigate possible wrongdoing in connection with the Service
4. Protect the personal safety of Users of the Service or the public
5. Protect against legal liability
6. SECURITY OF YOUR PERSONAL INFORMATION

The security of your Personal Information is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. ​

7. ​HOW LONG YOUR PERSONAL INFORMATION WILL BE HELD FOR

We will hold your personal information only where we have an ongoing legitimate basis or legal need to do so. The length of time we hold personal information for depends upon the purpose for which it was collected.

We will process your personal information where we have your consent, where collection and processing is necessary to comply with legal or regulatory obligations or where collection or processing is necessary for our legitimate business interests such as providing the Service we offer to you.

When we no longer have a lawful basis to process your personal information, we will either delete it or anonymise it.

DELETION OF YOUR ACCOUNT

You can delete your Account at any time by making a request to us, in writing at the following email address: Team@kynderway.com.

When your Account is deleted as a result of receiving a request from you, your User Profile will no longer be accessible or visible to any Users of the Platform, however we will retain anonymised data, from which you are unable to be identified for a period of at least 6 months after receiving your deletion request.

When your User Profile is deleted as a result of breach of our Terms of Service, your User Profile will no longer be accessible or visible to any Users of the Platform. As in accordance with our Terms of Service, we will retain enough data to enable us to identify you and disallow you access to the Platform in the future.

Anonymised data will be retained to the extent reasonably necessary to comply with legal, regulatory, tax, accounting or reporting requirements which apply to us.

Please note that we may anonymise User Profile and other data provided by Users after receipt of a deletion request and use it for statistical purposes. For the avoidance of doubt, data anonymisation is a type of information sanitisation whose intent is privacy protection. It is the process of removing personally identifiable information from data sets, so that the people whom the data describe remain anonymous.

8. ​KEEPING YOUR INFORMATION SECURE

We have appropriate security measures in place to prevent personal information from accidental loss, unlawful access or any unauthorised use. We ensure that in providing our Service to you, your information is only processed in an authorised manner and offered the appropriate protection at all times whilst it is under our control.

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9. ​YOUR RIGHTSAND CHOICES

Under the UK General Data Protection Regulation or General Data Protection Regulation (where you are a UK or EU resident), you have a number of important rights and choices as to how your personal information is treated.

• You can ask for copies of your personal information;
• You can ask us to rectify inaccurate or incomplete personal information;
• You can ask us to erase your personal information;
• You can ask us not to use your personal information for marketing;
• You can ask us to restrict the processing of your personal information;
• You can object to the processing of your personal information;
• You can ask that we transfer your personal information to another organisation or to you
• You can complain about our processing of your personal information; and
• To the extent that the legal basis of our processing of your personal information a is consent, you can withdraw that consent.

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These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects here.

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You may exercise any of your rights in relation to your personal information by sending us an email at team@kynderway.com

10. CCPA PRIVACY

Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:

• The right to notice – You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used;
• The right to access / the right to request – The CCPA permits you to request and obtain from the Company information regarding the disclosure of your Personal Information that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes;
• The right to say no to the sale of Personal Information – You also have the right to ask the Company not to sell your Personal Information to third parties. You can submit such a request by emailing us at team@kynderway.com
• The right to know about your Personal Information – You have the right to request and obtain from the Company information regarding the disclosure of the following:
• The categories of Personal Information collected
• The sources from which the Personal Information was collected
• The business or commercial purpose for collecting or selling the Personal Information
• Categories of third parties with whom we share Personal Information
• The specific pieces of Personal Information we collected about you;
• The right to delete Personal Information – You also have the right to request the deletion of your Personal Information that have been collected in the past 12 months;
• The right not to be discriminated against – You have the right not to be discriminated against for exercising any of your Consumer’s rights, including by:
• Denying goods or services to you
• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
• Providing a different level or quality of goods or services to you
• Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

EXERCISING YOUR CCPA DATA PROTECTION RIGHTS

In order to exercise any of your rights under the CCPA, and if you are a California resident, you can email or call us.

The Company will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

DO NOT SELL MY PERSONAL INFORMATION

We do not sell Personal Information. However, the third parties we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

From Our “Cookie Consent” notice banner

Or from Our “CCPA Opt-out” notice banner

Or from Our “Do Not Sell My Personal Information” notice banner

Or from Our “Do Not Sell My Personal Information” link

The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices

“Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

“DO NOT TRACK” POLICY AS REQUIRED BY CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. you can enable or disable DNT by visiting the preferences or settings page of your web browser.

YOUR CALIFORNIA PRIVACY RIGHTS (CALIFORNIA’S SHINE THE LIGHT LAW)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Information with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.

CALIFORNIA PRIVACY RIGHTS FOR MINOR USERS (CALIFORNIA BUSINESS AND PROFESSIONS CODE SECTION 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account.

Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

11. CHANGES TO THIS POLICY

We may update this policy from time to time by publishing a new version anywhere on our Platform. You should check this page occasionally to ensure you are happy with any changes to this Policy.

If you do not agree to the changes or how we use your Personal Information, you should stop using our Platform immediately and get in contact with us.

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We may notify you of significant changes to this policy by email.

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12. OUR DETAILS

Email: team@kynderway.com

Last updated: June 14, 2021